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THINGS THAT YOU NEED TO KNOW... (Terms & Conditions)
ORDERING IS EASY...
ORDER-ON-LINE •
It's quick and easy and always open! You can even do it in your pajamas!
CALL US TOLL FREE • 800-334-BULB(2852) • We'll handle your call quickly and courteously, confirm availability and pricing on your order, and answer any questions that you may have. The business hours for Bulbworks are 8:30 AM to 5:00 PM Monday through Thursday and 8:30 AM to 4:00 PM on Friday Eastern Time. If you are calling outside of business hours you may use our after hours message machine. Your call will be returned during the next business day.
FAX US ON OUR 24-HOUR • TOLL FREE FAX LINE: 800-335-2858 All orders received by fax are acknowledged promptly either by phone, return fax or e-mail.
NO MINIMUM ORDER • We appreciate your business no matter how small or large your order may be. Orders with a merchandise value of under $10.00 will be subject to a Small Order Handling Charge of $3.00 (In addition to Merchandise and Shipping).
FAST SHIPMENT • Orders for items that are in stock received by 3:00 PM Eastern Time will be shipped the same day that we receive them. Orders are normally shipped by UPS Ground but all express services are available. Bulbworks carefully inspects all lamps prior to shipment and we will use the best and the most appropriate packaging methods available.
TERMS • We gladly accept MasterCard, Visa, Discover, and American Express. ($10.00 minimum applies to charge card purchases). Our terms for approved open accounts are 2% 10 Days, Net 30, freight prepaid and added to the invoice. We would be glad to open an account for your convenience. Just ask!
ORDER WITH CONFIDENCE • All items carry a full warranty. Bulbworks sells only top quality brand name products - the same brands used by the equipment manufacturers. Should product failure, breakage, or defect occur, contact Bulbworks for immediate replacement!
ORIGINAL MANUFACTURER'S PACKAGING • Each lamp is shipped in its original packaging from the lamp manufacturer - Philips, GE, Eiko, Ushio, Osram/Sylvania, Welch Allyn, and others. Part numbers are clearly labeled and are easy to read to eliminate confusion at reorder time.
CUSTOM LABEL PROGRAM FOR DEALERS & RESELLERS • Our custom label program is at absolutely no charge to you! Each lamp carton is shipped with a label with your company's name and phone number already affixed. Send us your logo by e-mail or mail it to us and we'll scan it to make unique labels just for your company. This program helps assure that reorder! Encourages your customer to order spares at replacement time! Helps keep your company's name in front of your customer! Build and retain your lamp business!
All Prices Are Subject To Change Without Notice. No Part of This Website May Be Reproduced Without Permission